LEGAL NOTICE

UPDATE: 29/06/21

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SAYAN France is concerned about respecting your privacy. This privacy policy (hereinafter: the "Policy") describes how we (hereinafter: "we" or "SAYAN France") collect and process your personal data, in accordance with our commitment to guarantee you a useful and satisfying shopping experience.

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SAYAN France is aware of the importance you place on how your personal data is used and shared. We ensure the protection of your privacy with all the necessary seriousness.  

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This Policy applies to our relations with you, in the context of which we collect personal data (as described below), whether in person as part of our services, by telephone or by other means via our customer service, or during your use of the sayan-france.fr site and the co-branded versions of the site, hosted on URL addresses which point to the domain name “www.sayan-france.fr (hereinafter: the “Website” or the “Site”).   Since we collect certain types of information about our users, we would like to explain to you what information we collect, how we do it, how this information is used, and the how you can view them and control their distribution.

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When you visit our Site, use our services, purchase products from our Site, post content to our social media message boards or in online chats, send other notices on our Site or send us personal data (as described below), you agree to the practices and measures referred to in this Privacy Policy and our Terms and Conditions. 

 

We invite you to consult this Policy each time you communicate personal data to us, in order to ensure that you accept it.   If you disagree with the terms of this Policy, please do not use our Site or provide any personal data. 

 

  1. WHAT ARE PERSONAL DATA?

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Personal data is information about a specific individual, in whatever format it is recorded. Personal data includes information such as your first and last name, billing address, e-mail address, postal address, telephone numbers, credit or debit card details, etc.

 

  2. HOW ARE PERSONAL DATA COLLECTED?

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Personal data may be collected on the premises of our services.   They may also be collected online when you voluntarily contact us on our Site or receive catalogs, newsletters or emails, contact our customer service, respond to surveys, participate in contests and other promotional events, post content to our social media message boards or in online chats, or post other messages on our Site.  

Our Site is designed for use by adults. We do not knowingly collect personal data relating to minors under the age of 13.   Minors under the age of 13 must not use the Site or provide any personal data to SAYAN France.

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  3. PURPOSE OF THE COLLECTION OF PERSONAL DATA

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We use personal data to improve your browsing experience, to inform you about our products, promotions or competitions, if applicable, to protect each other from any risk of error and fraud and to process your requests. .   We may also use this data to offer you promotions, to help us target products suited to your needs, to help us develop and improve our Site and to personalize it according to your interests.  Finally, we may also use this data to carry out surveys and analyzes for the purposes of studies, statistics and product development, as well as to achieve other purposes permitted by law at any time. 

 

  4. AGREEMENT

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We will not collect, use or distribute your personal data without your knowledge or consent, as defined in this Policy, except as required by law.

The agreement may be oral, written, express or implied. Implied consent can be obtained in many ways, including where a customer relationship is already in place, express consent has already been given, or the use of personal data serves a reasonably obvious purpose to your eyes. 

We may occasionally transfer your personal data to trusted companies not belonging to SAYAN France but which help us in the services we provide to you.   In this case, we ask these companies to protect your data in accordance with this Policy.  

You can modify or revoke your agreement at any time, within a reasonable period of time, subject to legal or contractual restrictions in this area. We will inform you of the consequences of this decision. To modify your agreement, please see the "CONTACT US" section below.

If you provide us with personal data about a third party, you guarantee that you have obtained all necessary authorizations from the latter so that we can use their personal data in accordance with this Policy.

 

  5. LIMITATIONS ON THE USE, DISSEMINATION AND RETENTION OF PERSONAL DATA

 

Personal data may not be used or disseminated for purposes other than those for which they were collected, unless you give your consent to do so or if the law requires or authorizes it.   They will only be kept for the time necessary to achieve these purposes or for the period provided for by law. 

We may also transmit this data to third-party processors, management centers, financial institutions or third-party service providers who assist us in our business operations (namely, in particular: investigations into cases of fraud, bill collection , affiliate and reward programs, technology service providers, financial transaction management, transportation, order management and customer service, and/or analysis of transactions made on the Site in order to provide our users with all the necessary guarantees in the context of their purchases, etc.). By providing us with personal data on this Site or by any other means, you expressly authorize us to transmit and process this data in accordance with this Policy. Your authorization to access/transmit your data, including in cases where, for reasons of efficiency in the provision of the services, the suppliers are located and/or have access to the data from countries or territories located outside of French territory, is deemed granted when you click on the acceptance button. Please do not proceed if you do not agree with the aforementioned provisions relating to the use of your data and cross-border transactions.  

 

  6. ACCURACY

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We are committed to keeping your personal data as accurate, complete and up-to-date as possible and necessary for the achievement of the purposes for which they were collected.  You may request access to any personal data held in our files in order to review and modify it, if necessary. 

 

  7. PROTECTION MEASURES AND RESPONSIBILITY

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Personal data will be protected by measures appropriate to the level of sensitivity of the latter. In particular, we will apply the following measures: (i) physical safeguards, such as restricted access to facilities and the appropriate provision of personal data; and (ii) electronic safeguards, such as the use of a password to access personal data stored on a computer.

Personal data under our control, including personal data transferred to third parties for processing, storage or otherwise, is our responsibility. 

When we use trusted third parties to perform functions on our behalf, such as credit card payment processing or customer service, we ensure that they comply with this Policy and any applicable privacy laws. privacy, through appropriate contractual or other measures. 

We are not responsible for any personal data that you share or post on our message boards or in our online discussion forums, or when posting messages in the public access areas of our Site. . This data is not covered by this Policy because these areas are public and the data can be viewed or accessed by anyone who accesses these areas on our Site.

 

  8. TRANSPARENCY AND ACCESS TO PERSONAL DATA

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This Policy and all associated information is available at any time on our Site, www.sayan-france.fr, under the heading “Privacy Policy”, or upon request.

Upon request, we will inform you of the existence, use and distribution of personal data concerning you, and we will allow you to access it. You have the right to challenge the accuracy and completeness of your personal data, as well as to have it amended, if necessary. 

 

  9. CONTACT US

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For any comments or questions regarding this Policy, or to exercise your right of withdrawal, please contact us at the following address:  

Email address: contact@sayan-france.fr

If necessary, we will inform anyone who requests information or submits a complaint of the procedure to follow.   If a complaint proves justified, we will take the necessary measures, in particular by modifying our policies and our practices, if necessary. 

 

  10. TRANSFER OF DATA

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You agree that your personal data may be transferred to a third party acquiring the activities of SAYAN France. 

 

  11. COOKIES AND INVISIBLE PIXELS

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Cookies are small text files which are saved on your hard drive from certain pages of the Site.   Cookies are harmless. Indeed, they cannot extract any information from your hard disk, of which you retain full control at all times. We use cookies to analyze Site traffic, gather useful information about your areas of interest and personalize your future visits to this Site.   Cookies do not systematically provide us with personal data about you, and you can decide at any time to no longer receive them by modifying the configuration of your browser to do so.

We also use pixel tags, which are small segments placed on a website or in email.   They are also known as "tracking pixels" or "clear GIFs" (Graphics Interchange Format).   Web beacons let us know when you visit a particular page.   Because pixel tags are used in conjunction with cookies, pixel tags will only detect an anonymous visit to the Site if you disable cookies. When used in an email, web beacons let us know if you have received the email.  

 

  12. LINKS TO OTHER SITES

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Our Site may contain links to other sites belonging to companies other than those belonging to the SAYAN France group. Some of these sites have their own privacy policies, while others do not. We shall not be responsible for the content of such sites, and we provide such links only for the purpose of assisting users of our Site.   These sites may send you their own cookies, collect your data and use them in ways contrary to this Policy.   We advise you to carefully read the privacy policies and terms of use of third-party sites or services before providing them with your personal data. We have no control over the content displayed on these sites and we assume no responsibility for them. Likewise, we do not recommend or endorse these sites or the products and services offered there.